Privacy Policy

Welcome to Junk Bros (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.junk-bros.co.uk (http://www.junk-bros.co.uk) or use our rubbish removal services across London and Hertfordshire.

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## 1. Information We Collect

 

We may collect and process the following data:

 

### a) Personal Information

 

* Full name

* Phone number

* Email address

* Property address (for collection services)

 

### b) Service Information

 

* Details about the waste or items you need removed

* Photos you may send for quotes

* Booking and service history

 

### c) Technical Data

 

* IP address

* Browser type and version

* Pages visited on our website

* Cookies and usage data

 

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## 2. How We Use Your Information

 

We use your information to:

 

* Provide quotes and deliver our rubbish removal services

* Communicate with you regarding bookings or enquiries

* Improve our website and services

* Process payments (if applicable)

* Comply with legal obligations

 

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## 3. Sharing Your Information

 

We do not sell or rent your personal data. However, we may share your information with:

 

* Trusted service providers (e.g. payment processors or IT support)

* Waste disposal and recycling partners (only where necessary)

* Legal or regulatory authorities if required by law

 

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## 4. Data Storage & Security

 

We take appropriate measures to protect your personal data from unauthorized access, loss, or misuse. Your data is stored securely and only retained for as long as necessary to fulfill the purposes outlined in this policy.

 

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## 5. Cookies

 

Our website may use cookies to enhance your browsing experience. Cookies help us understand how visitors use our site and improve functionality.

 

You can choose to disable cookies through your browser settings.

 

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## 6. Your Rights

 

Under UK data protection laws, you have the right to:

 

* Access the personal data we hold about you

* Request correction of inaccurate data

* Request deletion of your data

* Object to or restrict processing

* Withdraw consent at any time

 

To exercise any of these rights, please contact us using the details below.

 

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## 7. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

 

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## 8. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

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## 9. Contact Us

 

If you have any questions about this Privacy Policy or how we handle your data, please contact:

 

**Junk Bros**

Website: [www.junk-bros.co.uk] (http://www.junk-bros.co.uk)

 

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By using our website or services, you agree to this Privacy Policy.